FAQ

Q?

People with disabilities and facilities

A.

For people with disabilities, a medical assistance is provided by the airlines.

Q?

Where can we complain ?

A.

Passengers can complain on the 2nd floor of the airport building, next to the command of the airport security service, and the airport police station (police).

Q?

The ability to enter the restricted access area with only a passport?

A.

Persons allowed to enter the restricted access area are those holding a passport or a valid airplane ticket.

Q?

The ability to leave the restricted access area after the registration

A.

In principle, it is forbidden, unless police agents give a special authorization.

Q?

Liquids: what is allowed and what is prohibited

A.

Passengers are informed about what is allowed and what is prohibited by security agents (police), otherwise they can read the written statement of the airport.

Q?

The path of a passenger at an airport

A.

The passenger, arriving at the airport, heads east or west to the security checkpoints of the police. Then, he passes through customs, the check-in counters of airlines, the general safety, and the duty free. Finally, he arrives to the waiting room where there is a second security checkpoint.